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Flexibility in the licensing of software solutions

Every company has its own workflows, its own guidelines, its own requirements. Flexibility in many aspects is required: in the composition of the software solution through a modular structure and, of course, in the licensing of the software solution. OneVision therefore offers different options of licensing software. Below  the overview:

Image Software licensing

Production License

Hardware key

What's that?

A hardware key (also known as a "dongle") looks like a USB memory stick and contains information necessary for licensing OneVision software. The software is unlocked and can process files, when the corresponding hardware key is plugged into the USB port of the server.

Requirements

Server must have a USB port (solutions are also available for virtual machines).

Advantages

Many customers have completely isolated their production servers from the internet. Any kind of online licensing is out of question. Hardware keys are then a proven and reliable licensing method.

Cloud Key

What's that?

Licensing without hardware. The server with OneVision software regularly connects to an online license server. The software is unlocked and can process files, when the connection to the license server is successful or the grace period (maximum time without successful license server connection) is not exceeded.

Security

The license servers operated by OneVision are multi-redundantly distributed on cloud servers across different continents. In addition, OneVision operates license servers outside the cloud in the unlikely event that the cloud as such might fail.

The grace period is 4 days, for customers with premium software service even 10 days.

Requirements

The server with OneVision solutions must be able to communicate with the license server. This is almost always the case and can be ensured by simple IT settings.

Advantages

  • Due to the grace period of several days, an initial failover is automatically included which the hardware key does not offer.
  • Many of our customers report internal company policies that do not allow for hardware licensing. In this case, Cloud Key is a proven and reliable licensing method.
  • Licenses for new product versions do not need to be requested, but are automatically available as soon as the version is released.

Failover License

Recovery License

Customers with a premium service contract receive an additional license key (hardware or cloud). This includes an extension of the grace period by seven days for all licensed products.

High Availability Key

Customers with premium service contract can significantly increase the failover reliability of their OneVision solutions by using a cluster dongle network solution. This is especially interesting for customers who want to achieve an increased reliability without any internet connection.

License FAQ

Roland Schwingel is Head of Development at OneVision. In this interview he answers the most important questions related to licensing OneVision software solutions.

Licensing Interview Image

What is the number of allowed users?

What is the number of allowed users?

Roland Schwingel : All Workspace-based solutions are about workflow automation. The licenses are issued to the server and are completely user-independent. This means that any number of users per company can access the OneVision solutions (even simultaneously). With our interactive solutions, such as the PDF Editor Solvero, customers can decide how many users can edit files simultaneously.

When does the license expire?

When does the license expire?

Schwingel: Most of our customers buy the license. In this case, of course, the license never expires, as it belongs to the customer. With the additional service & maintenance contract, customers can ensure that they regularly receive new updates for their software with new features, etc.

If the software was not purchased but rented, then the license is valid for the agreed rental period. Updates are included.

How does this work with multiple company locations?

How does this work with multiple company locations?

Schwingel: If these locations have a common network, then employees of all connected locations can access the software.

OneVision regularly releases new versions. Do customers automatically have access to these new versions?

OneVision regularly releases new versions. Do customers automatically have access to these new versions?

Schwingel: We make our new versions available to all customers with an active service contract. And now we have to differentiate: If customers have a cloud key, the license for the new version is updated completely automatically, no action by the customer needed. Customers with a hardware key must notify us, usually by email, that they would like a license for the new version.

What about service releases, are they included in the license?

What about service releases, are they included in the license?

Schwingel: Yes. Service releases improve already released versions, but do not contain any new features. No extra license is required for service releases.

What's the catch? The license is available to the customer forever, unlimited users can access it. Where is the restriction?

What's the catch? The license is available to the customer forever, unlimited users can access it. Where is the restriction?

Schwingel: There are three different restrictions:

  1. In total, Workspace contains more than 100 different modules from the areas of workflow optimization, PDF optimization, image optimization and step and repeat (nesting, imposition, ...). By default, customers do not have all modules available, but only those they have purchased.
  2. Without a service contract, customers have no access to newer versions. The software remains in the state in which it was purchased.
  3. Parallel file processing is possible, but only one file per module. If customers need more throughput, more licenses will help, allowing more instances per module.

An example: The module "Flatten transparency" has a very complex task to solve. Assuming this module takes 25 seconds to process a file, then all other modules can process other files in parallel during this time, but "Flatten transparencies" must, with only one license installed, first complete this one file  before it  tackles the next file.

What happens if my server crashes? Can I transfer the license to another machine?

What happens if my server crashes? Can I transfer the license to another machine?

Schwingel: Again, you have to distinguish between hardware key and cloud key.

  • With the hardware solution, it is sufficient to plug in the key to a backup server that has the software and the valid license. This is because the key is bound to a license file that can be stored on multiple servers.
  • Cloud keys, on the other hand, are bound to computers. In  case of crash, however, the computer is no longer available. Binding the cloud key to another server is not a big deal. It takes our support team only  a few minutes.

Which solution is better with regard to failover?

Which solution is better with regard to failover?

Schwingel: Difficult to say.

  • With the hardware key, of course, the hardware itself can break down, which is omitted as a source of error with the cloud key.
  • The beauty of the hardware solution, however, is that I can prepare the backup computer perfectly by keeping the software, its configuration and the license up to date. Then, if necessary, I can simply insert the key to the backup computer and continue producing immediately.
  • But to be on the safe side here, I would definitely sign the premium service contract for either solution, because I can use it to bridge 7 days downtime.

Who is the best contact person at OneVision?

To change your license or learn more about the various options, contact sales.ce(at)onevision.com.

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