If you ask our customers about the real advantage of OneVision® and its solutions, a very high percentage of the answers you get will be similar - the service!
Cultivating relationships with our customers is our top priority. Our mission is that you work successfully with our solutions and benefit in a wide variety of ways: improve quality, increase the degree of automation, and therefore reduce the amount of time and money spent!
We have therefore defined our service in a number of ways:
- Our Helpdesk team is renowned for its expertise and answers your questions in the shortest possible time.
- With our Consulting service, we guarantee personal advice - the current state of your production processes and structures is ascertained. In line with your goals, together with you we will determine the measures required to ensure you achieve your aims.
- Not yet a OneVision® customer? We will be happy to present our software solutions to you at your own premises. If requested, we will use your own files during the presentation of our solutions.We offer various solutions customized to your needs and your various applications.
- You're interested in new software solutions? Using trial versions, you can put our software through its paces in your day-to-day production routine. To tailor the software to your individual requirements as effectively as possible, we offer production support.
- Thanks to our extensive range of training courses, we ensure that you are able to get the most out of your OneVision® software and derive the greatest possible benefit in your day-to-day work routine.
- You will always remain at the cutting edge of technology with our regular updates and software releases. If you take out a maintenance agreement, you will always be up to date with your OneVision® software.
- Software: Software programmes that are adapted individually to your production workflow and that range from integrated workflow solutions for an optimal image management process, tools for automated optimisation of PDF files through to products for digital publishing.